State Farm® Insurance Agent Luis Macias

"Sulema was so helpful and answered all my questions. She was super nice. Thank you!"

"Exelente atencion muy amables las chicas"

"Thank you Kendal for everything you do for me! Your awesome!!! Graf Electric llc"

"Always on top of everything !!"

"Warm and friendly environment. Always courteous and helpful."

"Destinye takes the time to explain your options and works hard to find the best rates that fit your insurance needs. The entire staff at Luis Macias State Farm is always pleasant, professional, and welcoming. Excellent customer service every time."

"Destinye Meyers was amazing she is truly helpful and explained everything to me and offered any further assistance if needed."

"I received a mailer from State Farm offering great rates on auto insurance. I replied and was then contacted by Samuel Espinaco. He very quickly sent me a quote that was attractive. A phone call later and he efficiently set me up with a new State Farm policy which saved me about $400 a year in premiums! Very pleasant person to work with."

"Destinye at Luis Macias State Farm is absolutely amazing. She is knowledgeable, patient, and genuinely cares about making sure you’re properly covered, not just sold a policy. She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress-free. You can tell she truly has her clients’ best interests at heart. If you’re looking for an agency that is professional, responsive, and trustworthy, I highly recommend working with Destinye at Luis Macias State Farm."

"I have used Luis Macias State Farm Insurance since I moved to St. Petersburg 8 years ago. I was very impressed with the service provided by Destiny. I have been working with her several times recently and Destiny is always knowledgeable, helpful and patient. Destiny is the best contact I have encountered in a very long time. Thank you Destiny"

"KENDAL IS AMAZING!!! Kendal from Luis Macias State Farm Insurance provided truly outstanding service at a time when I was nearing the deadline to secure a new insurance policy. As my timeline was getting tight, Kendal stepped in with professionalism, patience, and genuine care, taking the time to thoroughly review my coverage and ultimately finding more than $200 in savings. This was an incredible relief and deeply appreciated. The attention to detail, clear communication, and commitment to finding the best possible solution made the entire process smooth and completely stress-free. Kendal truly went above and beyond, and it was evident that my best interests were the top priority throughout the entire experience. From the moment you walk in, the entire staff at Luis Macias State Farm Insurance is exceptional, from top to bottom, including Mr. Macias. The team is welcoming, knowledgeable, and genuinely dedicated to their clients. Many blessings to each and every employee, and wishing the entire team a prosperous, successful, and abundant New Year."

"From the very first day I walked into my local State Farm office, I was treated like true family. Not just a customer — FAMILY. Luis (the Agent and phenomenal leader) and Seth (the amazing right-hand, encourager, and insight-giver) have gone above and beyond for me over and over. They listen, they care, and they ALWAYS take time to guide me through whatever I’m facing — whether it’s a car decision, a life change, or planning a move across town or across the whole country. Every time I consider moving, Luis and Seth fill in the gaps I didn’t even know I was missing. They’ve saved me money, stress, headaches, and tears by giving me information most people would never think to ask for. They’ve even taught me how to find “hidden info” that’s not easily available. That’s what makes them family. And let me tell you — when a used car salesman yelled at me in front of the entire office one day, a State Farm team member actually heard it through the phone and immediately asked if I was okay. That moment showed me how much this office truly cares. I walked away from that bad deal, kept my little raggedy car, and waited for the blessing of a better vehicle — and State Farm cheered me on the whole way. The entire office team is incredible. Professional, warm, patient, uplifting, and unified — true teamwork that makes the dream work. If you want an insurance office that is caring, trustworthy, knowledgeable, and genuinely invested in your wellbeing, look no further. Luis, Seth, and the entire State Farm Dream Team deserve all five stars and then some. Highly, HIGHLY recommended!"

"I wish I could leave a 10 star review on this office. I have nothing but positive interactions whenever I have questions or needing assistance. Seth and Luis are both amazing. Even if I can't get either of them, the office staff they have are just as efficient in my needs. I highly recommend this office for all insurance needs."

"Great experience with State Farm agent to take care of our annual taxes. Very professional and courteous."

"I chose this SF office because it had reviews giving them 4.8. Well thats not been my experience. They are not responsive to calls or emails, I cant reach Luis Macias at all. When I wanted to cancel my auto, home, and renters insurance with them, I had to call & email multiple times. I cancelled my SF auto policy effective 10/19 and saw that they had just debited my bank account on 10/18 for $196.24. After several emails, I received a "premium correction" check for $108.93. I had coverage for one day and they deducted $87.31! The check only has an billing account number (no policy number) and no statement showing what date they were notified & how they arrived at that amount. Im still waiting for 2 other refund checks & dont hold out much hope they will be correct either.. I called the 1-800 number and they just refer me back to the local agent."

"Same State Farm location, but the experience really comes down to the agent— Luis, Agent and Seth, Office Manager is the reason I keep coming back. Seth always takes the time to explain my coverage so I actually understand what I’m paying for. No rushing, no confusion. Seth breaks everything down, answers all my questions, and follows up to make sure I’m still happy with my policy. It really feels like he cares, and that makes a huge difference. If you haven’t reviewed your coverage lately, go ahead and call Seth—perfect time to catch some Christmas savings!"

"Please use extreme caution when working with this agency. I moved here from another state and already had an active State Farm policy, but instead of performing a proper state transfer, they opened a completely new policy. Because of this, I was double-billed for over six months and am now owed close to $1,000. I was told multiple times that I would receive a call back, but not only have they failed to follow up, they have also repeatedly declined my calls during their posted business hours. This has been a very disappointing and unprofessional experience, and it’s clear that proper customer care and accountability are lacking"

"Working with Seth at Sate Farm has been a great pleasure over the years. Very informative and helpful service at reasonable prices. Thank you for what you do."

"Gracias a Carla que me ayudo el dia de hoy en el nuevo carro excelente servicio lo recomiendo a todos"

"Excelente trato muy amable y buen trato de la señora Carla"

"Destinye went above and beyond to help me get my new car added and policy adjusted to meet my leinholder's requirements. She was incredibly responsive and handled it way faster than I could have hoped!"

"Extremely helpful, quick process."

"I have my auto insurance with Luis Macias, and they service my homeowner's policy also. Seth is my agent and he does a terrific job of giving me the complete picture about all my insurance needs. I recently went to them for an additional policy and they were able to offer me a policy at a very reasonable price. Excellent service."

"Mi experiencia en este lugar es muy excelente. Gracias por toda la ayuda de Carla ,Sam y Luis"

"Luis has been my insurance agent for YEARS. Quick communication, very informative and always giving me the best deals and benefits. I trust working with him and have referred many to his agency. I seriously wouldn't know what to do without him as my insurance agent!"